Privacy policy

Our top most priority is to maintain your right to privacy while you are shopping with us. The information collected by us includes your name, email address, billing address and shipping address. We only share this detail with our courier partner who facilitates the delivery of your consignment. Please be assured that any information regarding your credit/debit card or online bank account is not stored by us or shared with any third parties. We would only use your relevant personal information for our newsletters or special offers for the site purpose only. If by any reason, this Privacy Policy does not answer any or all of your questions, please feel free to contact us with the concerned queries. We value your feedback and always look forward for improvement of our services to offer you the best online shopping experience.

Our Privacy Policy is subject to changes at any point of time without notice. In order to make sure that you are aware of any changes made by us, please review this policy in between.

In this policy the term “we”, “us” and “our” refers to the organisation VILLAGE KRAFT and  “you” refers to any person (s) submitting any data to us or the site, only visiting the site but not performing any transaction or registered and authorized to perform transaction on our website.

Please read and understand the policy carefully and if you do not agree to the policy its your choice not to use the website. Using the website means your agreement to this policy.

Our Privacy Policy would explain how the relevant information collected from you is used by us:

Personal Information:

The personal information which may be collected by us or given by you could be the details while creating a User id, information required to register on our site, financial information while transacting the business, communicating with our customer service via phone, email etc.

Each time you visit our website, certain information may be collected by us in order to make the website an effective one. This information may be in encrypted version which usually provides us the information of your visit to our site such as IP address of your server, browser type, Operating System you are using, and your last visited website.

We never share any of your personal information to any external organisation or person for their commercial or personal purpose unless and until as and when asked by the court order. The personal information like Name, Address, Email and contact number would be shared with our logistic partners to facilitate the delivery of your products.



Like many other online shopping sites, we use cookies while you browse our site to collect information about your preferences. In order to visit the site it is not required to accept the cookies, however, the cookies facilitate your browser to navigate the website in order to use all our features, to order the products. We would never use the cookies to store your confidential information such as credit/debit card details or passwords. We do not get access to your computers by using the cookies except the data you share with us.


Link to other sites:

You may find the link of other websites in our site, which may be of some interest to you. They may ask you for your personal information and we are not responsible for any of the Privacy Policy of those linked sites. You must review their Privacy Policy prior to sharing your personal information.



Your personal information is stored in a secured server provided by third party by the use of firewalls on the server. Our payment gateway is equipped with SSL coding which keeps your detail safe and secured. However no internet website can completely eliminate any type of security risks.

Please use the website responsibly and do not share your username or password with anybody. Any and all acts done under your registered username keeps you responsible for that.


Information Update:

At any point of time you can change, edit or update any of your information by using your registered username and accessing the websites.

We have the sole discretion to permit or deny the change of any information which we believe is required to be observed under applicable laws.


Age Bar:

Whoever is of 18 years of age or older and otherwise competent enough to enter into this contract is authorised to use this website for any transactions. If you are not of 18 years of age or legally unable to enter into this contract you are not to provide any information. If it comes to our notice that any information is provided by an individual who is either not of 18 years of age or not legally eligible to enter into this contract, we may delete that information without any prior notice to you.


Change In Policy:

We may make changes in this policy from time to time at our sole discretion or under the circumstances of changes in law. Kindly check the website frequently to note down any changes made in the policy as we would not be required to notify you of the changes made in the policy. If you do not agree to this Privacy Policy, please do not use this website.


Questions and Queries:

If there is any queries or grievances regarding our Privacy Policy, please contact us.